At DivaLook Shop, we understand that timely delivery is crucial to your shopping experience. Whether you’re preparing for a special occasion or simply updating your wardrobe, we strive to ensure that your order reaches you as quickly and efficiently as possible. Here’s everything you need to know about our delivery process:

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. During this time, we carefully prepare your items, ensuring they meet our high standards of quality before they are shipped out.

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who prefer faster delivery, we use DHL or FedEx. Your order will typically arrive within 10-15 business days after shipment. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order arrives within 15-25 business days after shipment.

International Shipping

We are proud to serve customers worldwide, bringing our stylish collections to women across the globe. However, please note that we do not ship to some remote areas. If you have any questions about shipping to your location, feel free to contact our customer service team at [email protected].

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and estimate when your package will arrive.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure that the items are in their original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.

Customer Support

Your satisfaction is our priority. If you have any questions or concerns about your delivery, our dedicated customer service team is here to assist you. You can reach us at [email protected], and we’ll be happy to help.

Thank you for choosing DivaLook Shop. We look forward to being a part of your fashion journey and ensuring that your shopping experience is as seamless and enjoyable as possible!